Orders and Returns Policy
Ordering & Shipping: All orders can be made through our website at www.aritalianimports.com by logging in with users name & password (once your account has been approved), by email at firstname.lastname@example.org or by telephone at . All orders will ship within 1-3 business days. We do our best to keep all our of products updated on our website with photos and prices. Please note that availability and prices can change without notice. We will ship your orders to your customers directly once you complete the order form online. Payment must be clear before shipping. All orders are shipped through UPS Ground service (if you need expedite shipping please contact us) using your company name on the UPS shipping label. There is no fee for the drop shipping service. The wholesaler will not be responsible for any UPS shipping issues; delays, lost mis-sorts or stolen deliveries at customer’s residence. Again we will not be held liable to send out replacements with expedited services, all replacements will be shipped UPS Ground.
Wholesaler will provide a 5-day return policy during which a Customer may return an item that is undamaged, unworn, with tags still attached (at their own expense). After the 5 day period there will be a 20% restocking fee. Wholesaler will also provide a replacement/refund policy for any damaged or defective items as long as any claims are placed within the agreed upon 5-days of the item being received. As mentioned in this agreement we will not held responsible to send out replacements with expedited service. All replacements will be shipped out UPS Ground service. Wholesaler will not provide any policy for any claims placed on an item after 5 days of being received at customers address.